Production Rules
1. The charging for production is MANDATORY.
2. CIB’s with FOC for production will be rejected.
3. Adherence to production timelines is MANDATORY.
4. It is the responsibility of the Sales Rep to ensure that their agencies/clients are aware and abide by the timelines.
5. A maximum of 3 sets of changes/3 emails will be entertained before the OAP goes live online (i.e. compile changes into one email to maximize)
6. Once it is live online, any/all changes will bear the related production cost.
7. Change will only be FOC it is the fault/mistake of the production team.
8. If production materials are delivered late and the on-air campaign starts, the online campaign will not be extended.
9. If the approval from the agency/client comes in late, and the on-air campaign starts, the online campaign will not be extended

Timelines
The production timeline begins the day after we receive ALL related materials.

Standard & Premium OAP's : 5 business days
Day 3 for first round visuals
Day 3,4,5 for QC and client approval (3 days)
* Complex OAP's (video, etc) will require a min of 7 business days

Promo Pages : 6 business days
Day 4 for first round visuals
Day 4,5,6 for QC and client approval (3 days)

Micro Sites [Flash/HTML] : 14 business days
Day 3 ~ Concept, Storyboard (IA, sitemap, concept sketches)
Days 4,5,6 ~ QC, approval and revisions (3 days)
Days 7,8,9,10 ~ Development (3 days)
Days 11,12,13,14 ~ Final QC, revision and approval (4 days)

Simple Online Games : 10 business days
Day 3 ~ Concept storyboards (IA, sitemap + concept sketches)
Days 3, 4, 5 ~ QC and revisions (3 days)
Days 6, 7, 8 ~ Development, and (3 days)
Days 9, 10 ~ Final QC and go live (2 days)

Complex Online Games :
Production timelines will be provided upon specking out the game requirements
* OAPs can be produced in English, Bahasa Malaysia and Chinese. There will be a separate production cost for each
Example: production for 1 English I-Billboard, 1 BM I-Billboard, and 1 Chinese I-Billboard will total up to: RM 900x3=RM 2,700

Content From Agencies/Clients
Images and logos should come in one or all of the following formats:
Adobe Photoshop (*.psd)
Adobe Illustrator (*.ai)
JPEG (*.jpg)
GIF (*.gif)

Flash Files should come in all of the following formats:
.fla (Creation template)
.swf (Flash file)
Font files

Text documents should come in one or all of the following formats:
Microsoft Word (.doc)
Plain text document (.txt)

Printable documents such as contest forms, etc. should come in the following format:
Adobe Acrobat (.pdf)

Audio files should come in one or all of the following formats:
.wav
.mp3
.asf

Video files should come in one or all of the following formats:·
.avi
.mpg
.Quicktime(.mov)

IMPORTANT NOTE:
Materials must be prepared/given in CD-ROMs formatted only for Windows OS.

For further information, please email Digital Five Sales Team.